Terms of service

Welcome to Supertec USA Store (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website (supertecusa.com) and the purchase of machine-related parts and related products (“Products”) from our online store. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1.      Acceptance of Terms

By using our website, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. These Terms, along with our Privacy Policy , Return Policy, and Shipping Policy, form the entire agreement between you and Supertec USA Store regarding your use of our services.

2.      Account Use

To place orders or access certain features, you may need to create an account. You are responsible for:

  • Providing accurate, current, and complete information during registration.
  • Maintaining the confidentiality of your account credentials.
  • Notifying us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate your account for misuse, fraud, or violation of these Terms.

3.      Products and Orders

We sell machine-related parts for industrial, commercial, or personal use. All orders are subject to availability and our acceptance. We may cancel or refuse orders at our discretion, including for reasons such as:

  • Insufficient stock.
  • Suspected fraudulent activity.
  • Pricing or product description errors. We will notify you if an order is canceled and refund any payments made. Product specifications (e.g., compatibility, dimensions) are provided for convenience, and you are responsible for ensuring the Products meet your needs.

4.      Pricing and Payment

All prices are listed in US Dollars (USD) and exclude shipping costs and applicable taxes, unless otherwise stated. We reserve the right to change prices at any time without notice, but changes will not affect confirmed orders.

  • Payment: We accept payments via [list methods, e.g., Apple Pay, PayPal, credit cards]. You agree to provide valid payment information and authorize us to charge the total order amount, including taxes and shipping.
  • Taxes: Sales tax will be applied to orders shipped to California addresses, as required by California law. You are responsible for any other applicable taxes or duties (e.g., use tax in other states or international customs fees).
  • Price Errors: If a pricing error occurs, we may cancel the order and issue a full refund.

5.      Product Use and Disclaimers

Our machine parts are intended for use as specified in product descriptions or accompanying documentation. You agree to:

  • Use Products in accordance with all applicable laws, safety standards, and manufacturer guidelines.
  • Verify compatibility with your equipment before purchase. We disclaim liability for any damage, injury, or loss resulting from improper use, installation, or modification of our Products. Some machine parts may be subject to industry-specific regulations (e.g., OSHA or environmental standards); you are responsible for compliance.

6.      Intellectual Property

All content on our website, including text, images, logos, and product designs, is owned by Supertec USA Store or our licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or use our content without written permission. If our Products include proprietary designs, you may not reverse-engineer or replicate them.

7.      Limitation of Liability

To the fullest extent permitted by law, Supertec USA Store, its affiliates, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:

  • Your use of our website or Products.
  • Errors, interruptions, or inaccuracies on our website.
  • Delays, defects, or failures of Products, including compatibility issues. Our total liability for any claim shall not exceed the amount paid for the Product(s) in question. Some jurisdictions do not allow limitations of liability, so this may not apply to you.

8.      Indemnification

You agree to indemnify, defend, and hold harmless Supertec USA Store, its affiliates, and employees from any claims, losses, or damages (including legal fees) arising from:

  • Your misuse of our Products or website.
  • Your violation of these Terms or applicable laws.
  • Your infringement of third-party rights.

9.      Prohibited Conduct

You may not:

  • Use our website for illegal, fraudulent, or unauthorized purposes.
  • Attempt to hack, disrupt, or interfere with our website’s functionality.
  • Violate any intellectual property or proprietary rights related to our Products.